Commerce Starter Pack - Terms & Conditions
Effective Date: 12.06.23
Thank you for choosing North Eight Digital Ltd ("North Eight") for your
Commerce Starter Pack service. These Terms and Conditions govern the use of our Commerce Starter Pack service, subject to the law of England and Wales. By purchasing our Commerce Starter Pack, you agree to be bound by the terms outlined in this agreement. Please read these terms carefully before making a purchase.
1. Service Description
The
Commerce Starter Pack is designed to provide entrepreneurs and small businesses with a fast and cost-effective entry point into digital commerce. This package includes the following features and services:
- Fully-configured Shopify storefront with header, footer, and menus
- Basic theme customisation (logo, colours, social links)
- Homepage with 3 content blocks, such as a hero banner and featured collection
- 3 collection pages
- 20 product pages
- Online checkout with Shopify payments
- Shopify admin panel for 2 users to process orders and manage marketing
- Shopify analytics dashboard and reports
- Legal pages, including Privacy & Refund Policy, Terms & Conditions, and Shipping Policy
- 30-minute handover and product demo
- Monthly service contracts for updates, advice, and technical support (from £100 per month)
2. Customer Responsibilities
To proceed with the
Commerce Starter Pack, you are responsible for providing the following information:
- Images for your products
- Website copy, including product descriptions and brand story
- Terms of business, such as shipping and returns policies
- Company information
- Business account for Shopify Payments
- Credit/debit card for Shopify fees (£25 per month)
Additionally, after placing your order, we will provide you with further instructions on submitting the necessary information.
3. Delivery
We aim to deliver the fully-configured
Commerce store within 10 days from the date of your order. However, please note that delivery times may vary based on the complexity of your requirements and the timely submission of the necessary information.
4. Payment
The price for the
Commerce Starter Pack is £1000, payable in advance. Additional support can be purchased for £100 per hour. Payment should be made through the provided payment gateway during the checkout process.
5. Intellectual Property
Any intellectual property rights associated with the
Commerce Starter Pack, including designs, templates, and customisations, remain the property of North Eight unless otherwise agreed upon in writing.
6. Modifications and Support
North Eight will provide a 45-minute handover and product demo to guide you through the usage of the
Commerce Starter Pack. Monthly service contracts are available to provide ongoing support, updates, and technical assistance, starting from £100 per month. Any additional modifications or customisation requests may be subject to separate terms and fees.
7. Refunds and Cancellations
Refunds and cancellations for the
Commerce Starter Pack will be evaluated on a case-by-case basis. Please contact our customer support team within 48 hours of purchase if you wish to discuss a refund or cancellation request.
8. Limitation of Liability
North Eight shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of the
Commerce Starter Pack, including but not limited to lost profits or business interruption.
9. Governing Law and Jurisdiction
These Terms and Conditions are governed by the law of England and Wales. Any disputes arising from the
Commerce Starter Pack service or these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Amendments to the Terms and Conditions
North Eight reserves the right to amend or update these Terms and Conditions from time to time. Any changes will be effective immediately upon posting the revised terms on our website. It is your responsibility to review this agreement periodically to stay informed about any updates.
If you have any questions or require further clarification regarding our Commerce Starter Pack Terms and Conditions, please don't hesitate to contact us.
By making a purchase of the Commerce Starter Pack, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.