Terms and Conditions - Product Explainer Video Service

Effective Date: 01.06.23

Thank you for choosing North Eight Digital Ltd ("North Eight") for your Product Explainer Video service. These Terms and Conditions govern the use of our service, subject to the law of England and Wales. By purchasing our Product Explainer Video service, you agree to be bound by the terms outlined in this agreement. Please read these terms carefully before making a purchase.

1. Service Description
Our Product Explainer Video service is designed to create impactful and concise 60-second videos that simplify complex concepts, making them easily understandable and engaging for your audience. These videos serve as an effective tool to introduce your products or services, enhance brand awareness, increase customer engagement, and drive sales.

2. Pricing and Payment
We offer two service options for our Product Explainer Videos: Basic (£50) and Plus (£80). The Basic service includes an avatar delivering the script, while the Plus service incorporates slides or images along with the avatar. Payment should be made through the provided payment gateway during the checkout process.

3. Delivery
We strive to deliver your completed Product Explainer Video within 5-10 days from the date of your order. Please note that the delivery time may vary depending on the complexity of your requirements and the workload at the time of your purchase.

4. Client Responsibilities
It is the client's responsibility to provide all the necessary information and reference points to enable us to develop the script and video. This includes providing a clear brief, specific details about your products or services, desired messaging, and any images or assets required for the video. The client shall ensure the accuracy and legality of the information provided for the video.

5. AI Generation Tools
To assist us in providing this service efficiently, we may use AI generation tools to develop the script for your Product Explainer Video. These tools help us generate and refine the script while ensuring the quality and accuracy of the content. However, please note that the final script and video are reviewed and approved by our team of experts to ensure they meet your specific requirements.

6. Revisions
We offer one round of revisions for each Product Explainer Video script to ensure your satisfaction. If you require further revisions beyond the initial round, additional charges may apply.

7. Intellectual Property
Upon completion of the service and receipt of payment, the intellectual property rights for the Product Explainer Video will be transferred to you. You will have the right to use, modify, and distribute the video as you see fit.

8. Video Delivery Options
Once your video is complete, it can be delivered to you as an embed code or as a Full HD, 1920 x 1080 MP4 download. Please specify your preferred delivery option during the order process.

9. Limitation of Liability
North Eight shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our Product Explainer Video service, including but not limited to any errors or inaccuracies in the generated content. The client acknowledges that North Eight relies on the information provided by the client and cannot guarantee the accuracy, completeness, or effectiveness of the video.

10. Governing Law and Jurisdiction
These Terms and Conditions are governed by the law of England and Wales. Any disputes arising from the Product Explainer Video service or these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Amendments to the Terms and Conditions
North Eight reserves the right to amend or update these Terms and Conditions from time to time. Any changes will be effective immediately upon posting the revised terms on our website. It is your responsibility to review these terms periodically to stay informed about any updates.

If you have any questions or require further clarification regarding our Product Explainer Video service's Terms and Conditions, please don't hesitate to contact us.

Thank you for choosing North Eight Digital Ltd for your Product Explainer Video needs.

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